HOW THE REWARDS PROGRAM WORKS
- Points are accrued on all orders regardless of the order value (excluding GST, Discounts and Postage).
- 3 Points are awarded for every dollar spent.
- Points are added to your rewards account when an order is paid, and subtracted when an order is cancelled. If an order is changed for any reason, the points earned will be adjusted to reflect the new order value.
- To earn points, you must sign into your customer account at the time of making a purchase. Points will not be added retrospectively if the customer account hasn't been used at checkout.
- Points are not awarded on the purchase of a gift card, but can be earned when a gift card is redeemed.
- Only one discount code can be used on an order. A reward can't be used in conjunction with a promotional discount code; for example, a reward can't be used in conjunction with a storewide sale.
- The rewards offered by The Mosaic Store can be changed at our discretion.
- Points can not be transferred to another account or redeemed for cash.